The Local Business Institute offers a comprehensive guide for crisis planning and preparedness that includes online and live training options, facilitator resources and participant toolkits to help business owners and their employees to develop a customized, flexible plan to protect their business and employees, and to mitigate the financial impact of any unexpected catastrophe or crisis. These are real-life planning tools about how to go about re-opening a business quickly after an unexpected crisis. In a post-covid world, this self-directed curriculum is practical, actionable, flexible and responsive featuring the latest resources from official organizations at the city, state and federal level.
This module provides a quick and general overview of what types of events and incidents should be considered in crisis or preparedness. This is not just weather-related or physical disasters like a fire or flooding. This training will also cover having a PR crisis, a sudden death on the team, unforeseen financial troubles and more. We’ll lay the groundwork for planning that applies to any unexpected difficulty affecting the business and workplace.
Major disasters like earthquakes and floods are not exactly commonplace. Other, smaller issues like a broken pipe, a small fire or a technology failure are more common and can cause untold difficulties if there is no plan. So often, we prepare for the worst of times with insurance and by following common safety regulations, but we fail to prepare for those seemingly small incidents that can actually wreak enough havoc to cause a short term shutdown or even losing the business altogether.
We walk participants through the process of building a preparedness team, as well as how to write and share the company’s crisis plan with other team members. We walk through the process, step by step, explaining what should be included in the plan, how to store it and who should have access to it. Knowing what to do and when to do it gives the business owners and their whole team a much better shot at coming back within the target 5-day window.
It is imperative that you show your team, your clients and your suppliers your best, most prepared self. This module covers some of the best ways to approach challenging management situations during a crisis. Understand the kinds of help you can and should offer employees and other stakeholders. Build in contingency plans for bringing in outside help Difficult times call for strong leadership and that is perhaps the most important way to plan for crisis. Having insurance and a communication plan will not help you recover if company leadership lacks the ability to lead a team through struggle.
This is not an accounting lesson but rather understanding what a financial crisis looks like, whether it’s a long time coming or appears out of the blue. Now that the world has learned we are not immune to pandemics, we also understand that a financial crisis is not always the fault of a business owner. Planning for unexpected financial distress is the essence of this module. A financial crisis can happen to the sturdiest of businesses and there are specific ways to prepare for financial difficulty that go beyond saving for a rainy day. Simple steps today can change the ending to a happy one.
Understand the responsibility that comes with being an employer, as well as the role any team member plays in managing the strength and resiliency of the business. Not everyone fully understands the role of workers compensation insurance and OSHA standards. There is a difference between being covered for fire or flood vs injury to an employee. Every employer, vendor, owner and contractor has a vested interest in safety. This content makes that role clear by illustrating the larger impact of any emergency or crisis, not just on the business but on employees too
What do you actually need to do in a crisis, the day or night that it happens? What are your immediate next steps? This module will help you craft a response plan that will make sleeping at night easier. This curriculum will guide participants through creating an emergency communications plan. We will cover how to gather minimal but important supplies for a disaster recovery kit—both onsite and offsite. Know exactly who to call, what services to engage and what resources are needed for most any type of crisis with an “if-this-then-that” scenario planner.
This module shows how others manage through crisis and is a resource for sharing with employees or other stakeholders. These real-life stories illustrate resilience and recovery, including videos, stories and more. The collection of stories illustrates the variety of crisis we should all prepare for and the many ways that others have been able to come back from the brink.